For people who clean short-stay places
The Five-Star Clean
Guests rarely meet the cleaner. They meet the work: the towel folded just so, the shower glass without a streak, the bed that looks like an invitation. That is where five-star stays are made, and where they quietly slip to four.
This free hub is for anyone who cleans accommodation for a living, or is thinking about it. Work through the training at your own pace, find the official rules for your region, see what a good cleaning contract looks like, and catch up on the news that touches your work. It reads well on a phone between jobs. Take what is useful and leave the rest.
Training
From the first sixty seconds in a room to pricing your own turnovers. Each ends with a quick check.
Open 108 official linksRules & Regs
Pay, safety, tax and contractor status, sorted by Australia, the USA, the UK and the EU.
Open Templates A to PContract Library
Sixteen plain-English templates for host and cleaner, from a 19-clause main agreement to calm letters for hard moments.
Open 62 stories, 2017 to nowIndustry Files
A searchable timeline of news on cleaning work, with a line on why each one matters.
OpenUnderstand your contract
Contract Law, Plainly
What a contract is and how the basics compare in four regions, side by side.
Open Cleaning as a serviceContractor, Not Employee
Words that keep you a business, not staff, plus what to do when a client says otherwise.
Open Clause by clauseReading Your Contract
What each clause does, the red flags to watch for, and a searchable glossary.
Open